Vietnam TOUR PACKAGE FAQs

Q. What is included in the Vietnam 10 Nights 11 Days package?

Answer: The package includes airfare, visa,

4-star hotel accommodation, breakfast, dinner,

sightseeing by luxury AC coach, entrance fees, and a tour manager.

Q. Which cities are covered in the Vietnam 10N/11D tour?

Answer: Hanoi, Halong Bay, Sapa, Danang, Phu Quoc, and Ho Chi Minh City.

Q. Is airfare included in the package?

Answer: Yes, return airfare is included.

Q. Which airlines are used for the tour?

Answer: Flights are generally operated by VietJet Air or Vietnam Airlines, subject to availability.

Q. Is Vietnam visa included?

Answer: Yes, Vietnam visa charges are included in the package.

Q. What type of hotels are provided?

Answer: 4-star hotels are provided throughout the tour.

Q. Are hotels located in convenient areas?

Answer: Yes, hotels in Danang and Phu Quoc are near beaches,

while hotels in Hanoi and Ho Chi Minh City are close to market areas.

Q. What meals are included?

Answer: Daily breakfast and Indian dinners are included.

Q. What is served in breakfast?

Answer: Continental breakfast with fruits, juices, salads, bread items, and other standard options.

Q. Are Indian meals available?

Answer: Yes, Indian dinners are served at Indian restaurants.

Q. Is Jain food available?

Answer: Yes, pure vegetarian and Jain meal options are available.

Q. Is lunch included?

Answer: No, lunch is not included and must be arranged by guests during sightseeing.

Q. What transportation is provided?

Answer: Luxury air-conditioned coaches are used for all sightseeing and transfers.

Q. How much drinking water is provided?

Answer: Two water bottles per person are provided daily.

Q. Are sightseeing entrance fees included?

Answer: Yes, sightseeing entrance fees mentioned in the itinerary are included.

Q. Is a tour manager provided?

Answer: Yes, a professional tour manager accompanies the group.

Q. What baggage allowance is included?

Answer: 20 kg check-in baggage and 7 kg cabin baggage per person.

Q. Are meals served on flights?

Answer: No, meals are generally not included on flights.

Q. What are the flight timings?

Answer: The onward flight is generally around 12:30 AM and the return flight around 5:00 PM, subject to airline schedules.

Q. Which documents are required for booking?

Answer: Passport front and back scan copy, passport-size photograph with white background (without spectacles),

and PAN card for adults.

Q. How much passport validity is required?

Answer: A minimum of 6 months validity from the travel date is required.

Q. What is the booking payment policy?

Answer: ₹50,000 per person is required at the time of booking.

Q. When is the balance payment due?

Answer: The remaining balance must be paid one month before departure.

Q. Why is Halong Bay famous?

Answer: Halong Bay is famous for its overnight cruise experience and water activities.

Q. Why is Sapa famous?

Answer: Sapa is known for its hill station atmosphere and Cat Cat Village.

Q. Why is Hanoi famous?

Answer: Hanoi is popular for its city tour attractions and local markets.

Q. Why is Danang famous?

Answer: Danang is known for Hoi An Village, Bamboo Basket Boat Tour, and Ba Na Hills.

Q. Why is Phu Quoc famous?

Answer: Phu Quoc is famous for the 4-Island Tour, Vinpearl Safari, and Mini Venice boating experience.

Q. Why is Ho Chi Minh City famous?

Answer: Ho Chi Minh City is a major shopping destination.

Q. Why should I book with your company?

Answer: We have over 20 years of travel industry experience, specialize in Vietnam tours,

operate from multiple branches, and conduct several Vietnam groups every month.

Q. How many Vietnam groups do you operate?

Answer: We typically operate 4–5 Vietnam groups every month.

Q. How many travelers have joined your Vietnam tours?

Answer: More than 1,000 travelers have toured Vietnam with us in recent years.

Q. Is this package suitable for families?

Answer: Yes, the tour is suitable for families, couples, senior citizens, and groups.

Q. Are child rates available?

Answer: Yes, pricing options are available for adults, children with bed, and children without bed.

Q. Can I customize the itinerary?

Answer: Group departures follow a fixed itinerary. Private customization may be available on request.

Q. What is not included in the package?

Answer: Lunch, personal expenses, optional activities, and anything not specifically mentioned in the inclusions.

Q. When are the departures available?

Answer: Fixed departures are available from July to March for both 8N/9D and 10N/11D tours.

Q. Is this a group tour?

Answer: Yes, this is a fully escorted group tour with a tour manager.

Q. Do you cover all major attractions in Vietnam?

Answer: Yes, the itinerary covers Vietnam's most popular destinations including Hanoi, Halong Bay, Sapa, Danang, Phu Quoc, and Ho Chi Minh City.

Q. How can I reserve my seat?

Answer: Submit the required documents and booking amount to confirm your seat in the group.

GENERAL VIETNAM FAQ

Q. Do Indian citizens need a visa for Vietnam?
Yes, Indian passport holders require a Vietnam visa before travel.

Q. What currency is used in Vietnam?
The official currency is the Vietnamese Dong (VND).

Q. Is Vietnam safe for tourists?
Yes, Vietnam is considered one of the safest destinations in Southeast Asia for tourists.

Q. What is the best time to visit Vietnam?
October to April is generally considered the best period, with pleasant weather in most regions.

Q. What type of food is available in Vietnam?
Vietnam offers Vietnamese, Indian, vegetarian, Jain, and international cuisine in major tourist cities.

Q. What is the time difference between India and Vietnam?
Vietnam is 1 hour and 30 minutes ahead of India.

Hanoi FAQs

Q. What is Hanoi famous for?
Hanoi is known for its Old Quarter, Hoan Kiem Lake, cultural heritage, and street food.

Q. How many days are sufficient in Hanoi?
1–2 nights are generally enough to explore the main attractions.

Q. Is shopping good in Hanoi?
Yes, Hanoi offers handicrafts, silk products, souvenirs, coffee, and local specialties.

Q. What are the must-visit attractions in Hanoi?
Hoan Kiem Lake, Old Quarter, Temple of Literature, and Train Street.

Halong Bay FAQs

Q. Why is Halong Bay famous?
Halong Bay is famous for its limestone islands, emerald waters, and UNESCO World Heritage status.

Q. Is an overnight cruise worth it?
Yes, an overnight cruise provides a complete Halong Bay experience including sunset and sunrise views.

Q. What activities are available in Halong Bay?
Cruising, kayaking, cave visits, swimming, squid fishing, and sightseeing.

Q. Can vegetarian food be arranged on the cruise?
Yes, most cruises provide vegetarian meals upon prior request.

Sapa FAQs

Q. What is Sapa famous for?
Sapa is famous for rice terraces, mountain scenery, trekking, and local ethnic villages.

Q. Does Sapa experience snowfall?
Occasional snowfall can occur during winter, especially in December and January.

Q. What should I wear in Sapa?
Warm clothing is recommended, particularly during winter months.

Q. How do tourists travel from Hanoi to Sapa?
Usually by overnight train, limousine bus, or private coach.

Danang FAQs

Q. What is Danang famous for?
Danang is known for beaches, modern city life, Ba Na Hills, and the Golden Bridge.

Q. Is Ba Na Hills included in most tours?
Many tours include Ba Na Hills, but specific inclusions may vary.

Q. How much time is needed in Danang?
2–3 nights are generally recommended.

Q. Are there beaches in Danang?
Yes, My Khe Beach is one of Vietnam's most popular beaches.

Phu Quoc FAQs

Q. What is Phu Quoc famous for?
Phu Quoc is famous for pristine beaches, island tours, water sports, and sunsets.

Q. Is Phu Quoc suitable for families?
Yes, it is ideal for families, couples, and honeymoon travelers.

Q. What are the top attractions in Phu Quoc?
Grand World, VinWonders, Safari, Hon Thom Island, and Sunset Town.

Q. Can I enjoy water activities in Phu Quoc?
Yes, snorkeling, scuba diving, jet skiing, and island hopping are popular.

Ho Chi Minh City FAQs

Q. What is Ho Chi Minh City famous for?
It is known for its modern lifestyle, shopping, nightlife, and historical landmarks.

Q. What are the main attractions in Ho Chi Minh City?
Cu Chi Tunnels, Notre-Dame Cathedral area, Central Post Office, and Ben Thanh Market.

Q. Is shopping good in Ho Chi Minh City?
Yes, visitors can buy branded goods, souvenirs, coffee, and local products.

Q. How many days are enough for Ho Chi Minh City?
1–2 nights are generally sufficient for sightseeing and shopping.

FLIGHT RELATED FAQs

Q. Are international flights included in the tour package?
It depends on the package selected. Please check the inclusions before booking.

Q. Which cities are used for arrival and departure in Vietnam?
Most tours start from Hanoi and end in Ho Chi Minh City, or vice versa.

Q. Are domestic flights included in the package?
Many Vietnam tours include domestic flights between cities such as Hanoi, Danang, Phu Quoc, and Ho Chi Minh City.

Q. What is the baggage allowance for domestic flights?
Generally, 15–20 kg check-in baggage and 7 kg cabin baggage are allowed, depending on the airline.

Q. How early should I arrive at the airport?
At least 3 hours before international flights and 2 hours before domestic flights.

Q. Can I select my preferred airline seat?
Seat selection depends on airline policies and may involve additional charges.

Hotel Stay FAQs

Q. What category of hotels are provided?
Most packages offer 4-star hotel options.

Q. What is the standard check-in and check-out time?
Check-in is usually after 2:00 PM and check-out before 12:00 PM.

Q. Is early check-in guaranteed?
No, it is subject to hotel availability and may incur additional charges.

Q. Are hotels centrally located?
Most tour packages include hotels near major tourist attractions or city centers.

Q. Will Wi-Fi be available in hotels?
Yes, complimentary Wi-Fi is available in most hotels.

Q. Can triple-sharing rooms be arranged?
Yes, triple occupancy is usually available upon request.

Q. Do hotels provide tea and coffee-making facilities?
Most 4-star hotels provide these amenities.

Meal Related FAQs

Q. What meals are included in the package?
Most packages include daily breakfast and selected lunches or dinners.

Q. Is Indian food available in Vietnam?
Yes, Indian restaurants are available in major cities such as Hanoi, Danang, and Ho Chi Minh City.

Q. Can vegetarian meals be arranged?
Yes, vegetarian meals can be arranged with prior notice.

Q. Are Jain meals available?
Jain meals can be arranged in some locations with advance request.

Q. Are drinks included with meals?
Usually beverages are not included unless specifically mentioned.

Transportation FAQs

Q. What type of transportation is used during the tour?
Tours typically use private coaches, or minibuses depending on group size.

Q. Are airport transfers included?
Yes, airport transfers are generally included in group tour packages.

Q. Is transportation air-conditioned?
Yes, all tourist vehicles are air-conditioned.

Q. How long are the transfers between cities?
Transfer times vary depending on destination and transportation mode.

Q. Is a tour manager provided?
Many group tours include a tour manager or local English-speaking guide.

Q. Are internal flights better than road travel in Vietnam?
Yes, internal flights save significant travel time between major cities.

Attractions & Sightseeing FAQs

Q. Which attractions are usually included in a Vietnam tour?
Popular attractions include Hanoi, Halong Bay, Sapa, Ba Na Hills, Golden Bridge, Phu Quoc Island, and Cu Chi Tunnels.

Q. Is the Golden Bridge included in the package?
Most Danang itineraries include a visit to the Golden Bridge at Ba Na Hills.

Q. Is the Halong Bay Cruise included?
Many Vietnam packages include either a day cruise or overnight cruise.

Q. Can I participate in water activities in Phu Quoc?
Yes, optional activities such as snorkeling, diving, and jet skiing are available.

Q. Are entrance fees included in the package?
Included attractions are covered, while optional activities may require extra payment.

Q. How much walking is involved during sightseeing?
Moderate walking is required at most attractions.

Q. Are attractions suitable for senior citizens?
Most attractions are accessible, though some may involve stairs or uneven terrain.

Visa & Travel Document FAQs

Q. Do Indian citizens need a visa for Vietnam?
Yes, a valid Vietnam visa is required.

Q. How long does visa processing take?
Typically 5–10 working days, depending on the visa type.

Q. What passport validity is required?
A passport must generally be valid for at least six months from the travel date.

Money & Shopping FAQs

Q. What currency is used in Vietnam?
Vietnamese Dong (VND).

Q. Can I use Indian Rupees in Vietnam?
No, INR is generally not accepted.

Q. Are international cards accepted?
Yes, Visa and Mastercard are widely accepted in cities and tourist areas.

Q. What are popular shopping items in Vietnam?
Coffee, chocolates, silk products, handicrafts, souvenirs, and local snacks.

Q. Is bargaining common in local markets?
Yes, bargaining is common in traditional markets.

Local Information FAQs

Q. What is the time difference between India and Vietnam?
Vietnam is 1 hour and 30 minutes ahead of India.

Q. What language is spoken in Vietnam?
Vietnamese is the official language.

Q. Is English widely spoken?
English is commonly spoken in tourist areas and hotels.

Q. What is the best time to visit Vietnam?
October to April is generally considered the best travel season.

Q. What clothes should I pack?
Light clothing for most regions and a jacket for Sapa during winter.

Q. Is Vietnam safe for tourists?
Yes, Vietnam is considered a safe destination for travelers.

Q. What electrical plug type is used in Vietnam?
Vietnam mainly uses Type A, C, and F plugs with 220V power supply.

Q. Can I buy a local SIM card in Vietnam?
Yes, SIM cards are easily available at airports and convenience stores.

Q. Is free Wi-Fi available?
Yes, free Wi-Fi is available in most hotels, cafes, and restaurants.

Q. How much personal spending money should I carry?
₹20,000–₹40,000 per person is generally sufficient for shopping, meals, and optional activities during a 10–11 day tour

BEFORE TRAVEL FAQ

Q. What documents should I carry for my Vietnam tour?
Carry your passport, visa approval, flight tickets, hotel vouchers, travel insurance, and passport-size photographs.

Q. How much passport validity is required?
Your passport should be valid for at least 6 months from the date of travel.

Q. Should I keep copies of my documents?
Yes, keep both digital and printed copies of important travel documents.

Q. Is travel insurance recommended?
Yes, travel insurance is highly recommended for medical emergencies, baggage loss, and trip disruptions.

CURRENCY & PAYMENTS FAQ

Q. Should I exchange currency before traveling?
It is advisable to carry some Vietnamese Dong (VND) for local expenses.

Q. Can I use international debit or credit cards?
Yes, cards are widely accepted in hotels, malls, and major restaurants.

Q. Should I carry cash?
Yes, cash is useful for local markets, street food, and small shops.

HEALTH & SAFEFY FAQ

Q. Is tap water safe to drink in Vietnam?
No, bottled or filtered drinking water is recommended.

Q. Should I carry personal medicines?
Yes, carry sufficient medicines along with prescriptions if required.

Q. Is Vietnam safe for tourists?
Yes, Vietnam is generally safe, but standard travel precautions should be followed.

Q. How can I avoid pickpocketing?
Keep valuables secure, avoid displaying expensive items, and use anti-theft bags in crowded areas.

WEATHER & CLOTHING FAQ

Q. What type of clothing should I pack?
Light, comfortable clothing for most cities and warm clothing for Sapa during winter.

Q. Should I carry an umbrella or raincoat?
Yes, especially during the rainy season.

Q. Do I need comfortable walking shoes?
Yes, many sightseeing attractions involve walking.

COMMUNICATION & CONNECTIVITY FAQ

Q. Can I use my Indian mobile number in Vietnam?
International roaming works, but local SIM cards are usually more economical.

Q. Is Wi-Fi easily available?
Yes, most hotels, cafes, and restaurants offer free Wi-Fi.

Q. Are language barriers a problem?
Not usually in tourist areas, but translation apps can be helpful.

SIGHTSEEING PRECAUTIONS FAQ

Q. What should I carry during daily sightseeing?
Carry water, sunglasses, sunscreen, a cap, cash, and identification.

Q. Is punctuality important during group tours?
Yes, delays may affect the group's sightseeing schedule.

Q. Are all attractions suitable for senior citizens?
Most are suitable, but some locations may involve stairs, trekking, or uneven surfaces.

Q. Should I follow local safety instructions during cruises and cable car rides?
Yes, always follow the instructions provided by guides and operators.

SHOPPING & LOCAL ETIQUETTE  FAQ

Q. Is bargaining allowed in local markets?
Yes, bargaining is common in traditional markets.

Q. Should I verify prices before purchasing?
Yes, always confirm prices before buying goods or services.

Q. Is tipping mandatory in Vietnam?
No, tipping is not mandatory but is appreciated for good service.

FOOD & DINING FAQ

Q. Can vegetarian food be found easily?
Yes, vegetarian options are available in major tourist destinations.

Q. Should I try street food?
Yes, but choose clean and busy food stalls with good hygiene standards.

Q. What if I have food allergies?
Inform your tour manager, guide, and restaurants in advance.

TRANSPORATATION FAQ

Q. Should I carry my passport during domestic flights?
Yes, a passport is required for identification.

Q. How much baggage should I carry?
Travel light and follow airline baggage limits.

Q. Should I keep valuables in checked baggage?
No, keep valuables, documents, electronics, and medicines in your cabin bag.

EMERGENCY & PRACTICAL INFORMATION FAQ

Q. What should I do if my passport is lost?
Contact your tour manager, local authorities, and the nearest Indian Embassy or Consulate immediately.

Q. Should I save emergency contact numbers?
Yes, save hotel contacts, tour manager numbers, airline details, and emergency contacts.

Q. What is the most important travel advice for Vietnam?
Keep your passport safe, carry some local currency, stay hydrated, follow tour timings, and respect local customs and regulations.

MOST IMPORTANT TIPS FOR VIETNAM TRAVELLERS

✔ Carry your passport and visa copies
✔ Keep some Vietnamese Dong for small purchases
✔ Drink only bottled water
✔ Wear comfortable walking shoes
✔ Carry sunscreen, sunglasses, and a cap
✔ Keep valuables secure in crowded areas
✔ Arrive on time for all transfers and sightseeing
✔ Carry warm clothing if visiting Sapa during winter
✔ Follow local laws and cultural norms
✔ Save emergency contact numbers before departure